FOR ORGANIZATIONS
Help your managers handle difficult conversations.
Practical, measured workplace learning built on emotional self-leadership.
EVERY SESSION ENDS WITH
1
A response map or PSYCHE map for every participant
2
A plan for one real conversation in the next seven days
3
Aggregate results for you within ten business days
WHAT YOU’RE SEEING
The human moments getting in the way of the work.
Silence and avoidance
Feedback delayed, softened, or skipped. Concerns nobody raises until the deadline slips.
Defensiveness and escalation
Vague feedback landing as an attack. Meetings where one disagreement turns sharp.
Tension nobody repairs
A hard moment passes and the damage stays. Trust wears down one conversation at a time.
TWO STARTING POINTS
Start with an hour. Go deeper in a half day.
OFFER ONE · AWARENESS
Before the Reaction
60 minutes · Live virtual · Up to 25 people
A practical introduction to the moment before a reaction. Participants separate what happened from the story they’re telling, then choose one response for a real situation.
PARTICIPANTS LEAVE WITH
A five-question response map
Practice on a realistic workplace scenario
A seven-day action card
Founding rate from $500
OFFER TWO · PRACTICE
Lead What Happens Next
Half day · Virtual or in person · Up to 20 people
Structured practice for difficult conversations. Participants map a real reaction with the PSYCHE Method, rehearse the opening with coaching, and practice repair.
PARTICIPANTS LEAVE WITH
A completed PSYCHE map
Coached practice with a peer-scored rubric
A seven-day plan for one real conversation
Founding rate from $2,500
Founding rates apply to my first three partner organizations. In-person delivery, larger groups, and added scenario sets are quoted separately.
HOW IT WORKS
Three steps, no surprises.
01
Fit call and proposal
Twenty minutes to understand what you’re seeing. A one-page proposal within one business day.
02
The session
Scenarios from your world, practice with feedback, and a short evaluation at the end.
03
Results and debrief
Aggregate findings within ten business days, plus an honest recommendation, including when no next step is needed.
WHAT YOU’LL KNOW AFTERWARD
Evidence you can take to leadership.
Every measure arrives in aggregate. No individual scores, and no quotes without permission.
LEARNING
Scenario accuracy
How many participants separated fact from interpretation at session end.
SKILL IN PRACTICE
Practice scores
Peer-observed rubric scores from the workshop’s conversation practice.
TRANSFER
Action plans
Who committed to one real conversation, and who reported using the map a week later.
THE SCOPE
This is workplace learning.
No therapy or diagnosis
No mediation of active disputes or investigations
No promise one session changes a culture
When a need goes past my lane, you’ll hear so before you spend money on training.
YOUR FACILITATOR
Racquel Wonder
Racquel is the founder of Design Psyche. She holds a master’s degree in instructional design and technology, brings corporate learning and development experience designing and facilitating learning for adults, and is certified in emotional-intelligence life coaching and confidence coaching. Her performance career spans more than 25 years in acting and film, where she studied how people communicate meaning through voice, timing, and behavior.
She teaches from practice as well as training. Every tool in the room is one she uses herself, including on the days a conversation goes sideways.
QUESTIONS BUYERS ASK
Straight answers.
Is this therapy?
No. This is workplace learning. No diagnosis, treatment, or trauma processing. People work with ordinary work scenarios and choose what they share.
We already did Crucial Conversations. Why this?
Great. Your people share language for facts and stories. I’ll use their language, add your real scenarios, coach the opening, and leave each person with a plan for one real conversation this week.
Can you customize the session?
Yes, within scope. I adapt examples, scenarios, and emphasis to your audience. A brand-new program is a new scope and a new price.
NEXT STEP
Request a 20-minute fit call.
Tell me what you’re seeing. I’ll tell you honestly whether one of my sessions fits, and what one session won’t fix.
Prefer email? racquel@designpsyche.com